Investigating a Franchise
Like starting any business, buying a franchise involves a risk. Studies show that successful franchisees:
conduct their own marketing research
use their own financial and legal advisors
develop thorough marketing and business plans
have prior work experience in the industry
Prospective franchisees must devote a vast amount of time researching the franchises available and evaluating the strength of the franchisors.
FIND OUT WHAT FRANCHISES ARE AVAILABLE (refer to pages 51 to 55 in Franchising for Dummies)
Read Directories:
The Franchise Opportunities Guide
The Executives' Guide to Franchise Opportunities
The Franchise Annual
Franchise Handbook
How Much Can I Make?
Read Articles and Ads in Business Publications:
Entrepreneur: www.entrepreneurmag.com
Franchise Times: www.franchisetimes.com
Franchising World: www.franchise.org
The Wall Street Journal: www.wsj.com
The New York Times: www.nytimes.com
Attend Trade Shows and Expositions:
IFE (International Franchise Expo) is sponsored by the International Franchise Association (IFA: 202-628-8000 or www.franchise.org) and is the world's largest gathering of franchise companies.
The U.S. Small Business Administration and Small Business Development Centers (SBA: www.sba.gov)
Research the Internet:
www.topfranchises.com • www.worldfranchising.com • www.franchisedoc.com • www.franchiseregistry.com •www.startup.wsj.com • www.bison.com
EVALUATE THE STRENGTH OF THE FRANCHISOR
Investigate the Franchisor’s History:
How long has the franchisor been in business?
How many current franchisees are there?
What is the failure rate of the franchisees?
Are there any pending or past lawsuits and what have they been for?
Does the franchisor have a reputation for quality products or services?
What is the franchisor's financial health? (get its Dun & Bradstreet rating)
credit rating
profitability
reputation
what are the financial performance representatives?
On what are they based?
Are the projections based on franchisor or franchisee-run centers?
How long have the centers used for projections been in business?
what is the background of the principals/management?
What is their business experience?
Have they personally had any bankruptcies?
Have they personally had any recent litigation?
Obtain Professional Advice Concerning the Franchisor’s FDD and Franchise Agreement:
Paying special attention to:
costs
agreement life and renewal provisions and conditions
termination clauses
franchise territory (if any)
procedures and restrictions
training and assistance
financial performance potential - gross sales, net profit.
Expansion plans:
How fast do they plan to grow?
Where do they plan to grow?
Do they have a business plan for your area or location?
What is their analysis of the competition in your area?
How many units are being planned for your area?
How much is going to be spent in regional advertising in your area?
Seek the advice of an attorney and accountant who specialize in franchises.
Talk with Existing Franchisees:
Emphasizing the:
level of training
quality of products or service
level and promptness of support
operations and quality of the operations manuals
financial performance history/claims
any problems or difficulties with the franchisor
Visit with Existing Franchisees
Visit/talk with franchisees who have left the system and find out why they left.
Visit the franchisor's headquarters:
meet the support team
review the operations manuals and see if you can sit in on a training class.
Work in an Existing franchise:
Get to know the system, manuals, training program, support, earning potential, etc.